Consulting in Management Systems

• Quality Management | ISO 9001
• Management of Occupational Safety and Health | OHSAS 18001
• Environmental Management | ISO 14001
• Social Responsibility | SA 8000
• FSC and PEFC - CoC Certification
• IFS Logistics (VERSÃO2.1 2014)
• ISO 22000 - Food Safety Management
• QUALITY MANAGEMENT SYSTEM FOR AUTOMOTIVE PRODUCTS | ISO / TS 16949

Quality Management | ISO 9001

The Quality Management System (ISO 9001) allows to grasp the needs and expectations of customers and design / deliver the product (or service) to meet these needs and expectations, leading to greater satisfaction and trust. The strong focus on the standard business processes ISO 9001 makes it an ideal base for Quality management system in any industry or company.

Competitive advantages

• Increase productivity through efficiency / effectiveness
• Facilitate trade through an international national recognition
• Reduce waste
• Increase communication between departments
• Proper training every organization's element

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Management of Occupational Safety and Health | OHSAS 18001

The Management System of Occupational Health and Safety (OHSAS 18001) allows the Organization to adequately identify the occupational risks associated with its activity, and establish a safer environment for its employees, consistently increasing their confidence, satisfaction and engagement and consequently the competitiveness.

Competitive advantages

• Reduce the risk of dangers and occupational diseases
• Reduce stopping times
• Reduce any compensation
• Ensure compliance with legislation
• Reduce insurance premiums
• additional gain the trust of customers, partners and the general public

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Environmental Management | ISO 14001

The Environmental Management System (ISO 14001) allows the Organization to adequately identify the environmental impacts associated with their activities, and to establish an environmentally sound approach increasing in a sustained manner the confidence of potential partners and markets in more developed environmental awareness. Internally, to implement reduction actions, reuse and recycling helps to reduce costs and increase competitiveness.

Competitive advantages

• Reduce the consumption of energy and materials
• Reduce waste, as well as costs
• Ensure compliance with legislation and other environmental requirements
• Reduce the risks of environmental incidents
• Reduce insurance costs

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Social Responsibility | SA 8000

Its policies, procedures and practices go against their duties and obligations to the environment and society in general. This enhances the company's image by increasing the confidence of potential partners and markets encouraging increased competitiveness.

Competitive advantages

• Improvement in the company's reputation and brand image;
• Improved employee motivation
• Better relationship with unions and other stakeholders
• Clearer view of human relations within the business
• It facilitates the recruitment, reduces turnover and increases productivity
• Secure consumers of ethnic origin of their purchases.

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• FSC and PEFC - CoC Certification

Consumers today have a growing concern in consuming products that prove to be more environmentally friends. In the case of wood products or derivatives Furthermore concern about the origin of wood. Given this climate of environmental concern the challenge passes through FSC – Forest Stewardship Council It's from PEFC – Program for the Endorsement of Forest Certification schemes (The two major sustainable forest management schemes applied globally) demonstrate commitment to environmental issues.

Competitive advantages

• Products with higher added value;
• competitive advantage in a global market;
• Ensure proper performance of forest areas, whether economic, environmental and social level;
• Ensure that the cutting of trees is done legally and securely for the environment;

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• IFS Logistics (VERSÃO2.1 2014)

Com a crescente procura dos consumidores, o aumento das responsabilidades das organizações e serviços de alimentação, o aumento das exigências legais e a globalização do fornecimento de produtos, tornou-se essencial o desenvolvimento de um padrão uniforme de conformidade de processo/serviço, garantia da qualidade e de segurança de alimentos. Esta norma relativa à qualidade e segurança de alimentos para os produtos alimentícios, tem como objetivo de permitir a avaliação dos sistemas de qualidade e de segurança de alimentos dos fornecedores com uma abordagem uniforme. É aplicável a todos os tipos de transporte: caminhão, comboio, navio, avião ou qualquer outro tipo de transporte, com temperatura controlada ou ambiente estável. A Norma IFS Logística aplica-se a produtos alimentícios e não alimentícios.

The IFS Logistics includes all logistic activities such as loading, transport, unloading, storage, handling / handling and distribution.

The fundamental objectives of the IFS Logistics are:

• Establish a common standard with a uniform evaluation system;
• Work with accredited certification bodies and qualified auditors and approved by the IFS;
• To ensure comparability and transparency throughout the supply chain;
• Reduce costs and time

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• ISO 22000 - Food Safety Management

ISO 22000 is the appropriate standard to all food chain businesses such as equipment manufacturers, packaging material, cleaning agents, additives and ingredients, combining essential and recognized elements to ensure food safety along the chain, including :

• interactive communication
• System Management
• Control of food safety hazards through pre-requisite programs and HACCP plans
• Improvement and continuous updating of the food safety management system

This standard can also be integrated with other management systems such as quality management system, NP EN ISO 9001.

Competitive advantages

• It provides suppliers and involved more confidence in their risk controls
• Implement risk controls throughout its value chain
• Introduces transparency and responsibilities
• Improvement and continuously updates the system so that they remain effective

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• QUALITY MANAGEMENT SYSTEM FOR INDUSTRY AUTOMOVEL | ISO / TS 16949

The ISO / TS 16949 is based on ISO 9001 and is designed to the needs of its automotive industry. It describes the specifications for product development, production, and where applicable, installation and maintenance. The main objective of ISO / TS 16949 is the development of global management system, emphasizing waste reduction within the chain through the requirements specification for the quality system.

Besides integrating the requirements of ISO 9001, this specification also includes details and specific requirements for:

• Improving the skills of employees,
• And development projects,
• Productivity improvement
• Control of measuring and monitoring equipment
• Analysis and continuous improvement.

Competitive advantages

• Optimize the quality of their products continuously form of your system, focusing entirely on customer satisfaction.
• Reduction in the number of acknowledgments by 3rd party
• Reduction in the number of 2nd party audits.
• A common approach to the quality system within the value chain, providing the compelling documentation organizations the high level of quality and performance.
• A common language, which implies an improvement in understanding the quality requirements, facilitating the implementation and maintenance of the quality system
• Worldwide recognition
• Integrated Strategy

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We conduct full and permanent monitoring of its management system which has implemented in order to ensure that it remains established, implemented, understood and maintained at all levels of the organization, in accordance with the applicable requirements and other requirements defined in Policy of the Organization and the maintenance of the Organization of Certification.

Through periodic work sessions, set on customer needs we manage function management systems, conducting training to be identified as necessary and carrying out internal audits essential for the maintenance of the system

Competitive advantages

• Cost-cutting
• Allows the release of resources - human, technical and financial-for the critical activities of the company.
• Access to non-existing specialists within the organization;
• Focus on "core business" of the organization

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The APOpartner aims to meet customers' specific needs, not only in relation to traditional Internal Audit Outsourcing of many management systems as well as in the provision of verification services, analysis and proposal to improve processes, systems and programs, audits, in addition to follow the conventional protocols, add to that value to your customers, as they are also presented solutions to the identified opportunities for improvement.

To this end the APOpartner puts the customer have a team of expert auditors in the following areas:

• Environmental audits
• Audit Management Systems
• Mystery Customer audits
• Framing legal audits
• Audits of Suppliers

Environmental audits

The environmental audit is vital to inform the administration on issues that span your company and the scope of its activities are related to the environment.

Audit Management System

Uma auditoria ao Sistema de Gestão é um instrumento de gestão interna essencial para a avaliação e melhoria do Sistema de Gestão e do desempenho ambiental da organização, que não se limita a um exame das fontes potenciais ou riscos ligados ao funcionamento de uma instalação mas que fornece informação, de carácter periódico, visando a adaptação da sua organização interna, em função do impacte das actividades exercidas. Esta avaliação passa pela análise da conformidade relativamente a requisitos, norma de referência, legislação, outros requisitos aplicáveis.

Framing legal audits

As auditorias de Enquadramento Legal, assumem um papel relevante na identificação da legislação aplicável ao âmbito de actuação da empresa e a caracterização das implicações e consequências daí resultante. É identificada a sua posição de risco e responsabilidade fornecendo indispensáveis informações às estratégicas futuras da empresa. Além disso diminui os riscos no que diz respeito às responsabilidades dos quadros directivos e precavê futuras sanções para a empresa e seus administradores, que possam decorrer de questões que não foram salvaguardadas

Mystery Customer audits

As auditorias Cliente Mistério consistem na realização de visitas anónimas, efectuadas por pessoal com o perfil adequado ao tipo de serviço em avaliação, sobre o qual é realizado um relatório sobre os aspectos previamente determinados. Esta ferramenta permite obter informação fulcral sobre a qualidade de um serviço prestado pelo cliente que de outra forma não é possível obter. É um diagnóstico da empresa através perspectiva do cliente determinando-se oportunidades de melhoria nunca antes identificadas.

Audits of Suppliers

Suppliers are key part of the value chain and contribute decisively to the quality of products and services your company have an impact on business performance, including reputational and regulatory risks involving product safety issues and environmental responsibility. Audits of suppliers have thus become a key method to ensure the identification of business partners.

With the Audit service can obtain enumeras advantages of which stand out:

• Increased external credibility
• Decreased conumo of materials and waste materials
• Optimizes environmental assumptions
• Verifies compliance with legal and regulatory requirements applicable
• Prevents serious consequences in the event of accidents
• objective and neutral view of professional auditors
• Provides security company will
• Detects and corrects latent defects including production and maintenance
• To evaluate the performance of procedures
• Identify training needs

Need more information? Contact us.